– Zoom Waiting Room and Passcode FAQ’s

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Click Sign in and select the Settings tab located on the left side of the page. · Scroll down and turn OFF Enable Personal Meeting ID. · Turn ON Require a. Add or Remove Passcode Protection · Click Recordings in the Main Menu. · In the Cloud Recordings tab, navigate to the recording that needs to be modified and.
 
 

 

Can’t remove the passcode/password in link for mee – Zoom Community.

 

The option to ‘allow login from multiple resources’ does not affect or disable OTP. If you are unable to use alternative sign-in methods, and have a use case for disabling OTP, please put in a support ticket requesting an exemption.

We had 2FA enabled to secure access to our account. I am the account admin and have disabled 2FA from the security settings but it is still requiring 2FA every time I log in. I have tried re-enabling and disabling this several times but this issue still persists.

See the screenshots below. Have you check if 2FA is enabled on that exact account? As an account admin, you can set the default settings but the user themselves can overwrite in their own account. Thank you Jennifer. I am actually referring to the admin account. I just logged in with that account on my phone to respond to this and had to go to the Authenticator to allow me log in.

This is something I am experiencing directly. Thank you for your response. The original post is not about 2FA. It was about unusual login verification which looks similar to 2FA but a different issue. I suggest you create a new post and ask this question. I’m late to this party but just started having the same issue. Small nonprofit, multiple accounts but multiple users per account. Did anyone ever find a satisfactory solution? The verification codes aren’t even coming through when I can access the related email.

Incredibly frustrating! We’re having the same issue. A small non-profit – we need to share the Zoom accounts. At the moment, we set up the emails to get auto-forwarded to 2 of us, then the teachers needs to text us if they need a code.

It’s a pain. Hello, My name is Brandon. Thanks for joining the Zoom Community! This function is a security feature, so Zoom cannot disable it. Please see our blog on this subject that was published back on April 25th of this year. Well in that case, we will have no option but to cancel our subscriptions to zoom and go with Microsoft Teams instead.

Zoom enabled the security feature, so why can’t zoom just as simply disable it. It is causing havoc to many of your customers. Amazon, iTunes, apple, microsoft just issue emails with warnings when attempts to sign-in from “suspicious locations” are made, so instead of blocking the attempt and sending a OTP, why not just do that?

Apart from that, everywhere outside of the office has suddenly been decreed a suspicious location. What criteria does zoom use for a “suspicious location”? I was not aware, but apparently, there is a lot of user chatter about this.

Note, that this is not a guarantee, it will still be up for approval by our Trust and Safety team. Let me ask the moderators to submit a support ticket on your behalf. Anyone else on this thread, if you have a legitimate use case for the need to disable OTP from your account, please submit a support ticket and reference this thread. Thank you for your patience. Our team has temporarily disabled OTP globally as we re-evaluate.

For the time being OTP has been disabled on login. Please try logging in again, and If you are still having difficulties logging in, please let me know. That is a conversation that you should have with your AE from Zoom. This is not the correct forum for a conversation as such. I’m the original poster of this topic. We haven’t encountered any issues since the OTP feature was disabled yesterday. It will take few days to know for sure if the OTP emails due to unusual login actually stopped.

It’s not exactly clear from the two messages you have posted what kind of problems you are still having. I would like to know since it may affect us as well. Can you please provide more details about what problems you are still having? I was not aware, but apparently, there is a lot. I fear Zoom will do this again. They will introduce new ‘features’, and try to sell them as ‘uniforming’ or as ‘security improvements’ – disrupting the day-to-day operations of their customers, and downplaying the aggravation caused as ‘chatter’, and trying to sell you.

One of our users experienced the “unusual sign-in detected” issue along with the OTP prompt. So, does this mean that OTP has been re-enabled? Are you sure it’s still turned off? We are still encountering users in our org EDU license that are experiencing the OTP verification requests last week and this week too. My organization experienced this OTP issue for the first time this morning, and it caused a major problem.

It does not seem like it is disabled anymore. Our situation is the same as the original poster and several of the other posters. Meeting hosts log in to a shared account with a license to initiate a meeting from several different computers. This has never been a problem until now. But unfortunately emails go to our office manager who wasn’t even in for the day yet, so it was impossible to get the needed OTP.

Generally, the people hosting are going to have no access to our office email account where the emails are sent. We can’t just leave the computer logged in all the time because as soon as another host logs in to another computer the original computer gets logged out.

We can’t use multiple logins each with their own email account for OTP because we need to share licenses and as far as I know there is no way to share licenses between Zoom logins,.

This a major problem for us, and we would request that this feature be turned off again globally, that you provide a way to opt out, or you find a way that it would be able to be consistent with this use case multiple people logging in under same shared Zoom account with email account not accessible to those people. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.

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Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings How to disable login verification code. How to disable login verification code. Go to solution. Subzer01 Observer. All forum topics Previous Topic Next Topic. In response to jeremyjustin. Thank you for the response. In response to leopoldj. RegisterMac Listener.

FabioTomas Observer. Terri1 Observer. In response to FabioTomas. In response to Terri1. There’s a way to disable OTP? I’m trying to find. Its a zoom security issue and they aren’t offering any alternative.

JenniferLam Listener. Hi, I am struggling with the same issue!! Best regards Jennifer. In response to JenniferLam. Hi Terri, No, we don’t even have the 2FA enabled. This is not related to 2FA at all Thanks Jennifer. Buttercup Listener. TSCAbj Observer. Hello Everyone, We had 2FA enabled to secure access to our account. Please, who knows how to truly disable this feature once and for all? Preview file.

In response to TSCAbj. Hi, Have you check if 2FA is enabled on that exact account? DYO Observer. YaBoiB Community Champion. In response to DYO. In response to YaBoiB. Thanks, Brandon If this response was helpful for you, please do not forget to click on the accepted solutions button! Hello, Thank you for your patience. That is great news. FHM Observer. All that is required is to form it and send it to other participants. If the broadcast has already been created, you will not be able to change the password in the free plan.

To do this, you need to re-create the web conference. If you have a paid tariff plan, you can go to the conference section, find the required broadcast and click on Change to the right of the Copy invitation button.

There are situations when the administrator wants to open access to the broadcast from all users. The question is how to remove the password from the Zoom meeting. To do this in the free version, as in the case of the replacement, will not work. The fastest way is to create a new broadcast and immediately disable the need to enter codes.

As a rule, this is not necessary, because the program itself comes up with the key. It should be taken as a basis, and for reliability, add numbers or special characters.

Here are some examples:. You can also use password generators. Such a function, for example, is in the Keepass program. Password requirements can be set:. The program will give you many options to choose from. By the way, it is also very convenient to store passwords in it — securely and reliably.

The main thing when creating a security key is to be original and not use standard character sets.

 
 

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