Recovering deleted recordings | Zoom

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What’s New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. Hi, I previously had the paid version of Zoom. I cancelled it, but forgot to download the recordings on my local computer. I really need to access the recordings. How can I get Zoom to grant me access? Thank you. Hi there, Unfortunately, you will need to upgrade to Pro again to gain access to your cloud recordings.

Hi, can you please confirm that I will be able to access old recordings if I re-upgrade my account to Pro? What if my original account was with a business or organization, and now I am upgrading privately? Will I be able to access the recordings from when my account was under the organization I worked for?

That can get a bit complicated, as the profile with the recordings may still be a member of the former account. In general, if you are upgrading the exact same account back to Pro or higher, the cloud recordings should still be there.

But if you created a new account with a new email, or recreated your old, deleted account with the same email, the cloud recordings are gone. I have another question: I am having issues retrieving cloud recordings from after my account was downgraded as well. How can I access these recordings? Are you getting a certain error code? Have you upgraded your account to Pro and assigned a license to your profile? I haven’t yet reupgraded my account. I am trying to access recordings that were made from a Zoom basic account, and I cant access those either.

Accessing local recordings is completely different than accessing cloud recordings. Hi there again. I figured out that the account in question was licensed by the organization. It is no longer licensed to Pro but is still active with the same email address as a basic Zoom account.

If I upgrade privately, not under the license of my organization, will I be able to access the recordings from when it was licensed under the organization? Zoom Community. Twitter LinkedIn icon The word “in”.

LinkedIn Fliboard icon A stylized letter F. Flipboard Link icon An image of a chain link. It symobilizes a website link url. Copy Link. Zoom recordings are stored either locally on your computer, or in the Zoom cloud, if you’re a licensed user. Local recording is available to both free users and paid subscribers, but is not supported on iOS or Android. Note that cloud recording does come with limitations, depending on the plan tier you have. Here’s how to locate your Zoom meeting recordings, whether they’re in the cloud or on your device.

Visit Business Insider’s homepage for more stories. Devon Delfino is a Brooklyn-based freelance journalist specializing in personal finance, culture, politics, and identity. Follow her on Twitter at devondelfino. Insider Inc.



Simple Ways to Access Recorded Zoom Meetings: 7 Steps.How to Recover Deleted Zoom Meeting/Recording

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How to get old zoom recordings –

How to recover a deleted cloud recording · Sign in to the Zoom web portal. · In the navigation menu, click Recordings. · If there are any cloud. Sign in to the Zoom web portal. In the navigation menu, click Recordings. You will see a list of cloud recordings that you started and have finished processing.

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